Privacy Policy

Last Updated on 03 July 2021

This Privacy Policy sets out the basis on which any personal data, including but not limited to payment details and other information we collect from you or other sources or that you provide to us ("Information") will be handled by us in connection with your access and use of our website, and/or the bizvise mobile application (collectively, the "Website"), services and applications (collectively, the "Services"). We understand the importance you place on the Information, and we are committed to protecting and respecting your privacy.

References in this Privacy Policy to "we", "our" or "us" (or similar) are references to Bizvise Business Setup Dubai Economy Licensed company. References to "user" or "you" (or similar) are references to you as an individual or legal entity as the case may be.

In brief, this privacy policy (this “Policy”) aims to provide Data Subjects with an understanding regarding how we collect, use, disclose, handle and store their data. We aim to provide clarification, through this Policy, about the methods through which we collect data, use such data, how it is shared (if at all) and how it is protected and stored. This Policy also provides information about your rights.

By visiting our website or providing us information, you consent to our collection, use, disclosure and processing of your personal data in accordance with this Policy.

Please read the following carefully to understand our practices regarding your Information. By using our Services, you agree to the handling of your Information in accordance with this Privacy Policy.


We may collect and process the following Information about you:

  • Information that you provide by filling in forms on our Website, including information provided at the time of registering to use our Website and other co- registrations (e.g. social media logins), subscribing to our Services, posting material or requesting further services
  • the Information you provide when you enter a competition or promotion via our Website, provide reviews, testimonials or feedback on our Website
  • Information you provide us, or that we may collect from you, when you report a problem with our Website;
  • a record of correspondence if you contact us or communicate with us based on the third party apps running on our website ;
  • general, aggregated, demographic and non-personal Information;
  • if you download or use our mobile application, we may have access to details about your location and your mobile device, including a unique identifier for your device;
  • details about your computer, including but not limited to your IP address, operating system and browser type, as well as information about your general internet usage (e.g. by using technology that stores information on or gains access to your device, such as cookies, tracking pixels, web beacons, etc., (together, "Cookies"));
  • your email address from a third party if you indicate that you have consented to that third party sharing your Information with us; and
  • any other Information we consider necessary to enhance your experience on the Website.


Whether we receive your personal data directly from you or from a third party, we will only use your personal information if we have obtained your consent, or if we have another lawful basis upon which to do so (e.g. for our own legitimate interests, or those of a third party, except where such interests are overridden by your own rights or interests).

The purposes for which we process your personal information are as follows:

  • Providing our services to you;
  • Communicating with you in respect of developments and the promotion of our service;
  • Managing our business relationship with you (or your organisation), including processing payments, accounting, auditing, billing and collection and related support services;
  • Complying with our legal obligations, including with respect to legal and regulatory considerations (e.g. anti-money laundering and sanctions checks, audits, enquiries by regulatory authorities);
  • Keeping your contact details accurate and current using information provided by you, or information publically available;
  • For any purpose related and/or ancillary to any of the above or any other purposes for which your personal data was provided to us;
  • To improve our Services and to deliver a better and more personalised service to you;
  • to ensure that content from our Website is presented in the most effective manner for you and the device you use to access our Website;
  • to notify you about changes to our Services;
  • for any other reason which we deem necessary to enhance your experience of the Website;
  • to administer and manage our incentives programs, and/or to allow you to participate in surveys, online polls and to notify you as deemed appropriate.


Information about our customers is an important part of our business. We share your Information only as described below and with businesses that follow practices at least as protective as those described in this Privacy Policy:

  • Other Businesses. To offer you our Services, we may engage with businesses who are affiliates of us and/or non-affiliated service providers (e.g. third party businesses used to deliver services to you, marketing companies, payments processers to process online transactions, etc.). We may involve other businesses in your transactions, who may store your Information in a digital wallet to make your use of our Services more efficient.

    You understand that it is important that such businesses have access to the relevant Information to perform their functions. We will ensure that these businesses do not use your Information for other purposes. We may also receive Information from these business (e.g. updated full address information), which we may use (e.g. to correct our records, for KYC, for AML purposes, Dubai Data Law). By using our Website, you hereby freely and specifically consent to the transfer, storage, use, and disclosure of your Information among businesses who are affiliates of us and/or non-affiliated service providers, wherever located. These businesses shall be contractually bound to respect the confidentiality of your Information.

  • Marketing and Promotional Offers. We may also use your Information to provide you with information about services which may be of interest to you and enhance your Website experience, service messages, new features, enhancements, special offers and events of interest. We may contact you via various channels, including without limitation emails, push notifications, web notifications, post, social media, telephone, in-app messages and news feed cards.
  • We may permit third parties to use your Information.
  • You may be asked to provide additional Information to participate in some of our market research activities, including competitions and promotions.
  • Business Transfers. In the event that we or substantially all of our assets are acquired, customer information will be one of the transferred assets
  • Protection of Our Website and Others. We release account and other Information when we believe such a release is appropriate to comply with the law and law enforcement investigations and to protect the rights, property or safety of our users or others. This includes exchanging information with other companies and organisations for various reasons, such as fraud protection and credit risk reduction.

Note that our Website may, from time to time, contain links to and from the websites of our partner networks, public open source information, advertisers and/or affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data or other information to these websites.


The Information that we collect from you may be transferred to, and stored at, a destination outside of the UAE. It may also be processed by staff operating outside the UAE who work for us or for one of our third parties be it a supplier/vendor/consultant.Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. We will store your Information for as long as necessary to fulfil the purposes indicated in this Privacy Policy or as otherwise permitted or required by law. Your Information may be transferred, stored, processed and used by our affiliated companies and/or non-affiliated service providers in one or more countries outside your originating country. Your payment details may be transferred to and stored with our affiliated companies in order to, among other things, process your payment details and provide support services to you.


We maintain commercially reasonable technical, administrative, and physical safeguards to ensure your Information is treated securely and in accordance with this Privacy Policy, and to protect against unauthorized access or alteration to, disclosure, or destruction of your Information. We may, for example, use encryption technology to secure your Information during transmission to our Website as well as external firewall and on-host firewall technology to prevent network level attacks. Only those authorized employees, contractors, and agents who need to know your Information in connection with the performance of their services are allowed to access this Information.

It is important for you to protect yourself against unauthorised access to your password and to your devices used to access our Services. You are responsible for keeping your password confidential. For example, ensure that you sign off when you have finished using a shared device.Unfortunately, the transmission of information via the internet is NOT completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your Information transmitted to our Website and any transmission is at your own risk.


Cookies are small files that are sent to a computer’s hard drive by a web server, enabling a website to remember who you are. Information from cookies may include information relating to your use of our websites, information about your computer (such as IP address and browser type), and demographic data. We use cookies to improve our website.

Specifically, we use Google Analytics, and other similar products to track unique visitors to our website and app (storing a unique visitor ID, the date and time of first visit, the time their current visit started and the total number of visits they have made); to register session details (so as to attribute visit information, including conversions and transactions to a traffic source); and to register that a website visit has ended and the browser closed. Most internet browsers have a mechanism notifying you when you receive a new cookie, and telling you how to reject new cookies or disable cookies altogether (if you wish to do so).

The website and its hosting provider use cookies and other tracking technologies when collecting and processing data. These include the following:

  • Browser cookies: A cookie is a text file placed on a device when it is used to access our website. The main function of cookies to is identify you when you access our website. There are different types of browser cookies:
  • First party cookies: Cookies originating from the site you are currently viewing.
  • Third party cookies: Cookies originating from (or to be sent to) a site you are not visiting. These are served by third parties, which may include our advertising partners and analytics providers.
  • Session cookies: Cookies that are stored for the duration of your visit.
  • Persistent cookies: Cookies that continue to be stored after you leave our website.
  • Flash cookies: Officially called a local shared object, a flash cookie is a text file sent by a web server to a user when the browser requests content supported by plug-ins, such as Adobe Flash.
  • Device identification: We may collect identification data relating to devices you access our website through, such as IP addresses.
  • Other tracking technologies: Our website may contain other tracking technologies often used together with browser cookies or other identifiers associated with your device.
  • Managing Cookies and Opt-Out Options. Usually, you may modify your browser settings to disable or reject cookies. It is important to note that the disablement or rejection of certain cookies may result in your inability to avail of certain features in the Service


We will retain your personal information for the length of time needed to fulfil the purposes for which it was collected, unless we specifically agree a longer retention period with you, or a longer retention period is required or permitted by law.


Our business changes constantly, and our Privacy Policy may therefore also need to change. We will post the current version of this Privacy Policy on the Website and each such change will be effective upon posting on the Website or upon the date designated by us as the "effective date".

We may e-mail periodic reminders of our notices and conditions, but you should check our Website frequently to see recent changes.

It is your obligation to regularly check the Privacy Policy. Your continued use of the Website following any such change constitutes your agreement to this Privacy Policy as so modified


You may object, on legitimate grounds, to the processing of your personal information, or request that processing be restricted


If you have any concerns about your Information on the Website, please contact us at with a thorough description and Subject line Website Privacy , and we will try to resolve it.